Flying in the No. 1 business-class seat on the No. 1 airline is often viewed as the pinnacle of air travel, but what does this experience truly feel like? I had the opportunity to find out by flying from London Heathrow to Doha in Qatar Airways’ Qsuite, which was named the World’s Best Business Class 2024 at the Skytrax awards. Qatar Airways itself was also honored as the World’s Best Airline for an unprecedented eighth time. To get a full picture, I then returned from Doha in economy class to see if the “world’s best” label applies to every corner of the plane, from the luxurious Qsuite to the seats at the back.
My journey began at London Heathrow’s Terminal 4, where Qatar Airways’ business-class check-in area is a serene oasis compared to the bustling economy section. Behind a striking lattice screen, I was greeted by friendly staff who offered me a drink while I waited. The process was smooth and hassle-free, setting a positive tone for the trip. After a quick security check, I made my way to the Qatar Airways Premium Lounge, which felt like a five-star hotel. The lounge boasted stunning flower arrangements, gourmet dining, and luxurious ensuite bathrooms. The staff treated me like royalty, making every moment there a delight.
Once on board, I settled into my Qsuite seat, 2B, which was nothing short of extraordinary. The seat was a perfect blend of comfort and privacy, with 6 feet 5 inches of legroom when fully reclined. It felt like a combination of a bedroom, living room, and cinema, complete with a quilted mattress, soft blanket, pillows, slippers, and plush pajamas. The color scheme—greys, creams, and Qatar Airways’ signature burgundy—created a calm and inviting atmosphere. The ergonomics were spot on, with all controls and charging points neatly arranged within easy reach. The privacy door added a sense of exclusivity, making me wish the flight could last forever.
The entertainment system was equally impressive. The 22-inch touchscreen was crystal clear, and the over-ear headphones were top-notch. I could even multitask by displaying the flight map in a corner of the screen while watching a movie. The real standout, however, was the Starlink Wi-Fi, which offered lightning-fast speeds without the usual hassle of creating an account or remembering passwords. It was seamless and efficient, perfect for streaming movies or staying productive.
The food and service were unparalleled. The meals were beautifully presented, with fine china and elegant cutlery. For breakfast, I enjoyed Greek yogurt with blueberry compote and a ricotta omelette, while lunch featured a delicious Arabic mezze followed by rigatoni pasta. The cheese course, with Camembert, Stilton, and goat cheese, was the perfect finish. The crew was attentive, courteous, and thoughtful, with one crew member even spritzing the bathroom with scent before I entered. Their level of service was truly exceptional, setting a new standard for excellence.
Upon arrival in Doha, I was greeted by a VIP meet-and-greet service that whisked me through border control and into a tranquil lounge. The experience was surreal and perfectly orchestrated. Qatar Airways’ business-class offering lived up to its “world’s best” reputation in every way, from check-in to disembarkation. It’s clear why the Qsuite is the benchmark for business-class travel.
For the return trip, I flew economy class to see if Qatar Airways’ high standards extended to the back of the plane. The journey began at Hamad International Airport, a futuristic hub with gleaming floors, tropical gardens, and luxury shopping. My seat, 23A, was an emergency exit row with ample legroom, making it one of the most comfortable economy seats I’ve ever experienced. The seat was well-padded, with a stylish burgundy color and cleverly designed headrest wings. Even the economy class blanket and pillow were a step above the usual offerings.
The entertainment system in economy was also a pleasant surprise. The 12-inch touchscreen was vibrant and responsive, and the free over-ear headphones were surprisingly good. The Starlink Wi-Fi was available even in economy, allowing me to stay connected throughout the flight. The food was another highlight, with a succulent chicken and pasta stew for dinner and a spicy chicken pastry snack before landing. The service was warm and attentive, with the crew showing the same level of care and professionalism as in business class.
In conclusion, Qatar Airways’ Qsuite business class is undeniably the best in the world, with flawless service, stunning design, and unmatched comfort. But what’s equally impressive is how the airline maintains its high standards in economy class. From the sleek cabins to the delicious meals and attentive crew, Qatar Airways proves that it’s not just a one-trick pony. Whether you’re in seat 2B or 23A, the experience is nothing short of extraordinary. With its commitment to excellence across all classes, it’s clear why Qatar Airways is consistently named the world’s best airline.
