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By ESTHER MARSHALL Published: 14:58 BST, 9 April 2025 | Updated: 14:58 BST, 9 April 2025
A major cruise and cheap package holiday provider has gone into administration potentially affecting thousands of British holidaymakers. Jetline Travel, based in Barnet in north London, primarily sold cruises and package holidays as an agency but ceased trading as an Atol holder on March 6.The company also traded under other names including Bargain Late Holidays, Cruise & More, Elegant Getaways and Jetline Cruise. Princess Cruises, Cunard and Holland America, all operated by Carnival, and P&O Cruises are among the cruise brands affected. Carnival announced it was cancelling bookings made via Jetline in early March. At the time Carnival said in a statement: ‘We recognise how disappointing this news will be for affected guests and express our sincere apologies for the disruption caused. This decision was not made lightly. ‘Customers with affected bookings have been contacted directly by their cruise line to advise of their booking status and are encouraged to contact Jetline Holidays directly.’ Customers who booked a P&O cruise through Jetline should check their booking with P&O Cruises. Jetline Travel primarily sold cruises and cheap package holidays as an agencyThe cruise line announced they were ‘transferring all Jetline bookings directly to P&O Cruises where possible’. Atol (Air Travel Organisers’ Licence) is a financial protection scheme run by the Civil Aviation Authority (CAA) that protects consumers when they book a package trip that includes a flight. Holidaymakers who’ve booked a trip with an Atol provider should get their booking refunded if the firm goes out of business. The CAA said in a statement issued after Jetline ceased trading as an Atol provider: ‘If you have an ATOL flight inclusive package booking and have been issued with flight tickets, the flights may be valid for travel and you are advised to check with the airline. If the airline confirms you have a valid ticket for travel, you have the option to travel. ‘However, other services have not been paid to the local suppliers and you will be required to re-arrange and pay for these services again. To avoid any issues in resort, you should confirm the cost of all the services in advance of travel where possible.’If you choose to travel and use your valid flight, you are not protected under The Package Travel and Linked Travel Arrangements Regulations 2018 as your package travel provider has ceased to trade. ‘You will therefore be responsible for any risks arising from each individual element of your trip which would have previously been protected.’
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Major holiday provider goes into administration after 25 years – putting thousands of holidays at risk
