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By CAMERON CARPENTER FOR DAILY MAIL AUSTRALIA Published: 22:21 BST, 28 April 2025 | Updated: 22:21 BST, 28 April 2025
Telstra’s BigPond email service has been hit by a major outage, leaving thousands of Australians unable to access their inboxes for more than 24 hours. The issues first emerged on Monday afternoon, with users flooding social media and outage-tracking websites like Downdetector to report problems.’We’ve picked up an issue affecting some customers trying to access their BigPond/Telstra Mail via the web,’ Telstra said.’Our team’s on it, and we hope to have you back in your inbox soon. Using an app to access your mailbox (Outlook) may help in the meantime.’
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Telstra Big Pond email down: What you need to know
